Buck talks about how to help a horse that is sensitive under his chin. He reiterates how the little things are vitally important.
The horse owner describes the problems her horse is experiencing, and Buck helps her find solutions. Watch the transformation as Buck works with a rude horse.
In Part 2, Buck continues working with a previously rude horse. He also tells the crowd to not make their horse angry by never giving him a way out. The owner then shares how the horse changed.